Privacy Policy

Privacy Policy

RISESI Vietnam (CÔNG TY TNHH RISESI VIỆT NAM) (“us”, “we”, or “our”) operates the https://www.risesi.com/vn website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to:

• First Name
• Last Name
• Company Name
• Email Address
• Phone Number
• Cookies and Usage Data
• Request for Proposals (RFPs)
• Information about how you heard about our company.

• Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. Use of Data

RISESI Vietnam uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

3. Email Communication and Opt-Out

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by replying to the email with a request to “unsubscribe”. We offer a manual method for you to unsubscribe should you wish to not click links or buttons within an email.

4. Transfer of Data

Your information, including limited Personal Data such as first name, last name, company name, email address, and phone number, may be transferred to and maintained on servers located in Vietnam or the United Kingdom. At times we use a UK-based Oracle database to securely store and manage data.

Data Security

We are committed to protecting your Personal Data. The Oracle database in the UK is operated with stringent security measures, including:

• Encryption: Data is encrypted during transmission and at rest.
• Access Controls: Access to data is restricted to authorized personnel only.
• Regular Security Audits: Security measures and compliance with data protection standards are regularly audited and assessed.

Scope of Data Transfer

The data transferred is limited to:

• First Name
• Last Name
• Company Name
• Email Address
• Phone Number

Sensitive data such as date of birth or address is not transferred outside Vietnam.

Compliance and Safeguards

To ensure compliance with data protection regulations in both Vietnam and the UK, we have implemented the following safeguards:

• Binding Agreements: Service agreements with the Oracle database provider include commitments to data protection measures consistent with our privacy policy and legal requirements.
• Data Processing Agreements: Ensure that any third-party processors adhere to data protection standards.
• Security Standards: The receiving database operates under data protection laws similar to those in Vietnam, ensuring the security of your data.

User Acknowledgment

By using our Service, you acknowledge that your Personal Data may be transferred, stored, and processed in the UK. We strive to ensure that your data is managed securely and in compliance with this Privacy Policy.

For any questions or concerns regarding our data transfer practices or data protection measures, please contact us at [email protected].

5. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of RISESI Vietnam
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Your Rights

As a data subject, you have the following rights under Decree 13/2023:

• The right to be informed about the collection and use of your personal data.
• The right to access your personal data.
• The right to have inaccurate personal data rectified, or completed if it is incomplete.
• The right to have your personal data erased in certain circumstances.
• The right to request the restriction or suppression of your personal data.
• The right to obtain and reuse your personal data for your own purposes across different services.
• The right to object to the processing of your personal data in certain circumstances.
• The right to lodge a complaint with the Department of Cybersecurity and Hi-tech Crime Prevention under the Ministry of Public Security (MPS) (A05) if you feel that your rights have been violated.

10. Exercising Your Rights

To exercise your rights, or if you have any questions about our privacy policy, please contact us at [email protected].

11. Data Retention

We retain your Personal Data for a period of 5 years. After this period, your data will be securely deleted.

12. Consent

By using our site, you hereby consent to our Privacy Policy and agree to its terms.

13. Contact Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at [email protected]. You can also correct any factual errors in that information or require us to remove your details from any list under our control.

Name: D Kirton
Email: [email protected]